Policies
Written to be read. Each one opens with the answer people actually arrive looking for.
Everyone
These apply whether you are ordering food or running a restaurant.
- Terms of ServiceOctober 29, 2026The agreement between you and Blue Obsidian for using our ordering platform, whether you are placing an order or running a restaurant on it.
- Privacy PolicyOctober 29, 2026What we collect, why, who it is shared with, and how to get a copy of it or have it deleted.
- Text Messaging TermsOctober 29, 2026The text messages we send to restaurant owners who ask to hear from us, how you agree to them, how to stop them, and what they cost. We never sell or share your mobile number, and we never text a number that did not ask us to.
- Refund and Cancellation PolicyJuly 20, 2026Who decides a refund, how the service fee is treated, and how long money takes to come back.
- Cookies and Local StorageOctober 29, 2026Every cookie and browser value we set, what it is for, and how long it lasts. We use no advertising cookies, on this site or on a restaurant's ordering page.
Something unclear or missing? Email hello@blueobsidian.io.